Terms of service

Terms of Service

Last updated: September 1, 2026

Welcome to Henry Everstone. These Terms of Service govern your use of our website, products, services, and any purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, you should not use our website or services.

1. About Henry Everstone

Henry Everstone operates an online store offering jewelry, accessories, gift items, and related products.

You can contact us at:

Henry Everstone
Email: contact@henryeverstone.com

2. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms of Service.

You agree not to use our website in any way that could damage, disable, disrupt, interfere with, or compromise the security or operation of the website.

You must not attempt to gain unauthorized access to any part of the website, customer account, system, database, or network connected to our services.

3. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the legal age required to make purchases in your jurisdiction, you may only use our services with the permission and supervision required by applicable law.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, materials, colors, prices, and other information displayed on our website are accurate.

However, colors and appearance may vary slightly depending on lighting, photography, screen settings, manufacturing variations, or the characteristics of natural and finished materials.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

5. Prices

All prices displayed on our website are subject to change without prior notice.

The price charged for an order will be the price displayed at the time the order is submitted, subject to any applicable taxes, shipping charges, discounts, or other fees shown during checkout.

We reserve the right to correct pricing errors before an order is fulfilled.

If a significant pricing error affects an order, we may contact you to provide the correct information and give you the option to proceed or cancel the order.

6. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, stock errors, pricing errors, technical problems, or misuse of our website.

If we cancel an order after payment has been successfully processed, the amount paid for the cancelled order will be refunded using the original payment method.

7. Payment

You agree to provide accurate and complete payment and billing information when placing an order.

Payments may be processed by independent payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We are not responsible for delays caused by banks, card issuers, payment processors, or other financial service providers.

8. Shipping and Delivery

Shipping times shown on our website are estimates unless otherwise stated.

Delivery times may be affected by destination, carrier operations, customs procedures, weather conditions, holidays, demand, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Henry Everstone is not responsible for delays or losses resulting from incorrect or incomplete delivery information provided by the customer.

9. Returns and Refunds

Returns, refunds, and exchanges are governed by our Returns and Refund Policy.

Customers should review that policy before making a purchase.

Nothing in these Terms of Service limits any mandatory rights available to you under applicable consumer protection law.

10. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible at contact@henryeverstone.com.

We will make reasonable efforts to accommodate cancellation requests.

However, once an order has entered processing, fulfillment, or shipping, cancellation may no longer be possible.

11. Intellectual Property

All content available through the Henry Everstone website, including brand names, logos, graphics, photographs, product presentation, written content, website design, and other materials, may be protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, commercially exploit, or use protected content without authorization from the relevant rights holder.

The Henry Everstone name and branding may not be used in a way that falsely suggests endorsement, affiliation, sponsorship, or authorization.

12. Customer Accounts

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login information.

You are responsible for activity conducted through your account unless otherwise required by applicable law.

You should notify us promptly if you believe your account has been accessed without authorization.

13. Reviews and Customer Content

If you submit a review, comment, photograph, testimonial, or other content to us, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, fraudulent, misleading, abusive, defamatory, discriminatory, or that infringes the rights of another person.

Where permitted by law, you grant Henry Everstone permission to use content you voluntarily submit for legitimate business purposes, including displaying customer reviews and feedback.

14. Prohibited Activities

You may not use our website or services to engage in fraud, abuse, unauthorized access, distribution of malicious software, interference with website operation, infringement of intellectual property rights, unlawful commercial activity, or any other activity prohibited by applicable law.

We may restrict or terminate access where misuse is reasonably suspected.

15. Third Party Services

Our website may rely on or link to services operated by third parties, including payment processors, shipping providers, analytics services, social platforms, and other technology providers.

We are not responsible for the independent terms, policies, content, availability, or security practices of third party services.

Your use of those services may be subject to separate terms and policies.

16. Promotions and Discount Codes

Promotions, discount codes, special offers, and limited campaigns may be subject to additional conditions.

Unless otherwise stated, promotional offers cannot be combined and may be modified or withdrawn where reasonably necessary.

We reserve the right to refuse promotional benefits where there is evidence of misuse, fraud, or violation of the applicable promotion terms.

17. Gift Cards

Gift cards, including electronic gift cards, may be subject to specific conditions displayed at the time of purchase.

Gift cards may not be redeemable for cash except where required by applicable law.

Customers are responsible for protecting gift card information from unauthorized use.

18. Disclaimer of Warranties

We aim to provide accurate information and reliable services.

However, to the extent permitted by law, our website and services are provided without guarantees beyond those expressly stated or required by applicable law.

We do not guarantee that the website will always be available, uninterrupted, error free, or free from technical issues.

Any statutory warranty rights that cannot legally be excluded remain fully applicable.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Henry Everstone will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such liability may lawfully be limited.

Nothing in these Terms of Service excludes or limits liability where exclusion or limitation is prohibited by law.

20. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website, violation of these Terms of Service, or infringement of the rights of another person.

This provision does not affect any rights that cannot legally be waived.

21. Privacy

Your use of our website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

22. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, services, website, or legal obligations.

The most current version will be published on our website with the updated revision date.

Continued use of our website after changes become effective constitutes acceptance of the updated terms where permitted by law.

23. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

24. Governing Law

These Terms of Service are governed by the laws applicable to our business and transactions, subject to any mandatory consumer protection rights that apply in the customer's jurisdiction.

Nothing in these terms is intended to remove rights that consumers are legally entitled to under applicable local law.

25. Contact Us

If you have questions about these Terms of Service, please contact us at:

Henry Everstone
Email: contact@henryeverstone.com