Privacy policy

Privacy Policy

Last Updated: July 30, 2026

Henry Everstone respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us when you create an account, place an order, subscribe to communications, contact customer service, or interact with our website.

This information may include your name, email address, telephone number, billing address, shipping address, order details, account information, and other information you choose to provide.

Payment information is generally processed securely by our payment providers. Henry Everstone may not directly store complete payment card details.

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, approximate location, pages visited, referring website, interaction data, and information collected through cookies or similar technologies.

2. How We Use Your Information

We use personal information for legitimate business purposes, including processing and delivering orders, managing payments, communicating with customers, providing customer support, preventing fraud, maintaining website security, improving our products and services, and complying with legal obligations.

Where permitted by law, we may also use your information to send you marketing communications, product updates, promotions, or other information that may be relevant to you.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

3. Order Processing and Fulfillment

When you make a purchase from Henry Everstone, we use the information you provide to process your payment, prepare your order, arrange delivery, provide order updates, manage returns or refunds, and respond to questions relating to your purchase.

We may share necessary information with payment processors, shipping companies, fulfillment providers, fraud prevention services, and other businesses involved in completing your order.

These service providers receive only the information reasonably necessary to perform their services.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate correctly, remember your preferences, understand how visitors use the website, measure performance, improve the shopping experience, and support advertising activities.

Some cookies are necessary for the website to function. Others may be used for analytics, personalization, or marketing purposes.

Where required by applicable law, you will be given the opportunity to manage your cookie preferences.

You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

5. Analytics and Advertising

We may use third party analytics and advertising services to understand website traffic, measure the effectiveness of marketing campaigns, and show relevant advertising.

These providers may collect information about your device, browsing activity, and interactions with our website through cookies or similar technologies.

Depending on your location, you may have the right to limit certain forms of targeted advertising or the sharing of personal information for advertising purposes.

6. How We Share Personal Information

Henry Everstone does not sell personal information in exchange for money.

We may share personal information with trusted service providers that assist us with payment processing, order fulfillment, shipping, website hosting, analytics, customer support, marketing, fraud prevention, security, and other essential business operations.

We may also disclose information when required by law, court order, government request, or when reasonably necessary to protect the rights, property, security, or legal interests of Henry Everstone, our customers, or others.

If our business is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction in accordance with applicable law.

7. Legal Basis for Processing

Where data protection law requires a legal basis for processing personal information, we may rely on the performance of a contract, compliance with legal obligations, our legitimate business interests, your consent, or another lawful basis recognized by applicable law.

For example, processing your information to complete an order is generally necessary to perform our contract with you.

You may withdraw your consent where processing is based on consent, although this will not affect processing that occurred before withdrawal.

8. International Data Transfers

Some of our service providers may operate in countries other than the country in which you live.

As a result, personal information may be processed or stored internationally.

Where required, we take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable data protection laws and appropriate safeguards.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on the nature of the information, our contractual obligations, legal requirements, accounting requirements, fraud prevention needs, dispute resolution, and legitimate business interests.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for keeping account passwords and login credentials confidential.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

These rights may include the ability to request access to your information, request correction of inaccurate information, request deletion, object to certain processing activities, restrict processing, request data portability, withdraw consent, or opt out of certain marketing or advertising activities.

You may also have the right to submit a complaint to the relevant data protection authority in your jurisdiction.

To exercise a privacy right, contact us at contact@henryeverstone.com.

We may need to verify your identity before processing certain requests.

12. Marketing Communications

If you have agreed to receive promotional communications from Henry Everstone, we may contact you about products, offers, collections, and other brand updates.

You may unsubscribe at any time.

Transactional messages relating to orders, payments, shipping, returns, security, or customer service may still be sent when necessary.

13. Children's Privacy

Our website and services are not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

14. Third Party Websites

Our website may contain links to websites, platforms, or services operated by third parties.

Henry Everstone is not responsible for the privacy practices, security, or content of third party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

Any updated version will be published on our website with the revised date.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:

Henry Everstone
Email: contact@henryeverstone.com